Details of Le Melior Rewards
How does it work?
You need to sign up for an account in order to start earning points for your purchases.* When you join The Better Beauty Squad, you earn 1 point for each dollar you spend i.e. HKD1 = 1 point.
One person is entitled to one rewards account. Different accounts cannot be consolidated.
*You can sign up by clicking on the person icon on the top right of the page and then press Sign Up to register an account.
How can I use my points?
You need to have a minimum of 1500 points to redeem a $50 reward toward your next purchase.
Your points can be used as follows:
- 1500 points+: $50 off each 1500 points (1500 points = $50 off; 3000 points = $100 off; 4500 points = $150 off)
- 6000 points+: 6000 points = $230 off; 7500 points = $330 off; 9000 points = $450 off
The maximum points you can redeem each time is 9000 points.
Please note that the reward points are valid for 2 years from the date they are earned, as indicated below in "Will my reward points expire?" as well.
How can I check my points balance?
Please email us at firstname.lastname@example.org to inquire about your points balance, and we will try our best to get back to you as soon as possible.
How do I redeem a reward with my points?
Reward points redemption will be issued in the form of a coupon code.
When you want to redeem your points, please email us at email@example.com with the subject “Redeem Points” and specify the number of points you would like to redeem. We will then deduct the points from your points balance and issue a coupon code that is equivalent to the reward value for you to use toward your next purchase*. The coupon code will only be available for 1 month from the date it is issued so please be sure to use the code within 1 month, otherwise it will expire and the points cannot be restored.
To use the coupon code, please input the code into the xxx field on the checkout page and the reward value will be deducted from your total order amount.
*Please note that once we confirm the points deduction and issue the code, it cannot be reversed.
Is there any benefit to accumulate more points balance?
Yes, the reward value increases when your balance hits the 6000 points mark.
Also, we may at times have exclusive promotions for those who have accumulated a certain points balance. So the more you spend, the higher chance you may have access to special promotions.
Will my reward points expire?
Yes, your points will be valid for 2 years so you have to use them within 2 years after they are earned (for example, if you made a purchase and earned points on March 20th 2019, your points would be valid until March 19th 2021). Expired points cannot be restored.
Can I use reward points together with a discount code?
Reward points redemption (issued in the form of coupon code) cannot be used with other promotions and discount codes.