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For your first order when you subscribe to our newsletter

 
*Only valid for one use per customer for the first order. Please enter your email at the home page under "Join Our Beauty Family" close to the bottom of the page to subscribe and you will receive an email with the offer code. Offer cannot be applied to previous purchases and may not be combined with other offers, discounts and/or promotions.

 

Shipping

 Shipping - Clean Beauty & Natural Skincare Products

 

We offer free delivery to Hong Kong for orders over HK$600.
Smaller orders have a flat fee of HK$50.




International Shipping Rates

 
Macau


Mainland China

Free Shipping for orders over HK$800

HK$50 flat fee for smaller orders 


HK$90 flat rate for orders up to HK$799

HK$180 flat rate for orders HK$800-$1200

HK$250 flat rate for orders HK$1201-1600


Taiwan & Singapore


Rest of the World


Free Shipping for orders over HK$2000

HK$50 flat fee for smaller orders

HK$250 flat fee




Shipping FAQs

How long will delivery take?


Delivery within Hong Kong will usually arrive in 2 business days once your order has been processed and shipped.

International delivery may take around 10-14 business days after your order has been shipped.

Please understand that we try our best to fulfill our estimated timeframes but the shipping time may take longer due to unexpected delays.



Do I need to sign for my package?


Yes. Please make sure someone is available to sign for your package upon delivery, otherwise it may be returned to us (the courier will usually try to deliver one more time).

For Hong Kong delivery, if the first attempt failed, the courier will try to contact you at your phone number to schedule another delivery date. However, if you can't be reached, the package may be returned to us.

In the case that your package is returned to us, we will refund your order but will need to deduct from the balance a shipping cost of $50 for the original shipping (or the amount that would be charged for international shipment), the return shipping costs to send the package back to us, a 5% restock fee, and any customs fee charged to us.



Are there additional fees that I have to pay for international shipments?

For shipping outside of Hong Kong, please note that your shipment may be subject to customs inspections, import taxes, duties, and other fees applicable once it reaches your destination country. You will be responsible for all such fees, which may be required to release your package from customs.

The customs clearance procedures may also delay packages.

We are unable to predict or control import charges for international packages. Customs policies vary widely between countries.



I want to ship to Mainland China, why is there no rate for orders over HK$1600?

Unfortunately, due to restrictions, we do not ship orders over HK$1600 to Mainland China. Please contact us at help@lemelior.com to inquire about more information and options.